← Selected proof

Case study · Operating case · 2018–2023

WorkPlay

An award-winning Honolulu venue: craft coffee and quiet work by day, craft cocktails and live music nightly — developed, owned, and operated end to end.

P&L ownershipTeam leadershipHospitality operationsDevelopmentLive events
See the award record
RoleDeveloper / Owner
Period2018 → 2023
StatusClosed September 2023
Scale$10M+ · 60+ staff (reference-checkable)

01 · Context

Where this came from.

The Redmont Group owned a building in Kakaʻako with a coworking concept that wasn't working. Instead of finding a tenant, I redeveloped it: WorkPlay, a dual-concept venue — designed and built in-house by my own firm, credited as entrant, lead design firm, and general contractor on the 2019 NAIOP Kukulu Hale Award record.

02 · What I owned

Mine, personally.

  • The full P&L — revenue, cost, and payroll landing every Friday
  • Hiring, training, and leading 60+ staff across front-of-house, back-of-house, and events, at hospitality-industry turnover
  • Nightly live-music programming and the artist relationships behind it
  • Vendors, suppliers, compliance, and inspections
  • The weekly operating cadence that kept a seven-day operation coherent

03 · What happened (dated)

What a skeptic should know.

Open and press-covered by March 2019; NAIOP Hawaii Kukulu Hale Award the same year. Operated through the hardest stretch the hospitality industry has ever seen, and closed in September 2023. Why it closed deserves a better answer than a caption — it's a conversation I welcome, numbers included. The venue chapter ended; the industry knowledge became PaperPlay.

04

How it ran

  • A weekly scorecard cadence across FOH, BOH, and events — the same EOS discipline described below
  • Live entertainment programmed nightly — booking, paying, and re-booking working musicians
  • Day-to-night operating model: two concepts, one room, one team

05 · What this transfers to

Why it matters in-house.

  • Leading big hourly teams — hiring, firing, and holding standards at real turnover
  • P&L instincts formed where the margin is thin and the payroll is personal
  • Calm under operational fire: a seven-day venue does not care about your plan
  • Deep, first-hand knowledge of the market PaperPlay now serves

What to verify

Award and credits

Hawaii Business Magazine's Kukulu Hale 2019 coverage lists the project and credits. Source

The venue and concept

Honolulu Magazine profiled the venue in March 2019 — searchable in their archive as 'WorkPlay Kakaʻako'.

$10M+ scale and 60+ staff

Reference-checkable — ask on a call; former team and partners can speak to it.

Next case studyRemote Job Co-Pilot

Hiring for senior operations? Let's find out fast.

Open to full-time senior operations roles · Huntsville, AL · local or remote · Updated August 2026